Privacy Policy

Last updated: October 2026

Ming Dampulay ("I", "me" or "my") respects your privacy. This policy explains how I collect, use, share and protect personal information through mingdampulay.com and when you contact me for mortgage, insurance, investment or retirement services. I handle personal information in line with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and Alberta's Personal Information Protection Act (PIPA).

Information I collect

• Information you give me: your name, email address, phone number, preferred language and anything you share in a form, booking or message.
• Calculator and form details: numbers you enter or choose, such as your home-buying stage or the type of help you need.
• Booking details: the date, time and type of call you book.
• Website data: basic technical information such as your browser, device, pages visited and cookies (see "Cookies" below).

This website does not ask for your Social Insurance Number, banking details or identity documents. Mortgage applications are completed through my brokerage's secure application, and insurance applications through the insurer's secure process.

How I use your information

• To respond to your questions and book and confirm appointments
• To send you resources you request, such as the Homebuyer Pre-Approval Checklist
• To provide the mortgage, insurance, investment and retirement services you ask for
• With your consent, to send you newsletters, tips and updates by email or text
• To improve this website and meet my legal and regulatory obligations

Your consent and email and text messages

I only send you marketing emails or texts if you have given consent, as required by Canada's Anti-Spam Legislation (CASL). You can unsubscribe at any time using the link in any email, by replying STOP to any text, or by contacting me. Withdrawing consent does not affect messages about an appointment or service you have asked for.

Who I share information with

I do not sell your personal information. I only share it when needed to provide the services you ask for, or when required by law, for example with:

• Indi Mortgage – The Independent Mortgage Company, my mortgage brokerage
• Greatway Financial, through which insurance and investment services are provided
• Lenders, insurers and product providers, when you apply for a product
• Trusted service providers who help me run my business, such as my client management, email, text and scheduling systems, who must protect your information

Some service providers may store information outside Canada, where it may be subject to the laws of that country.

Cookies

This website uses cookies and similar tools to make forms and booking work, remember your preferences and understand how the site is used. You can block or delete cookies in your browser settings, but some features may not work properly.

How I protect and keep your information

I use reasonable physical, electronic and administrative safeguards to protect your information. I keep it only as long as needed for the purposes above, or as required by law and my regulators, and then securely delete it.

Your rights

You can ask to see the personal information I hold about you, ask me to correct it, or withdraw your consent, subject to legal and contractual limits. Contact me using the details below and I will respond within 30 days.

Contact me

If you are not satisfied with my response, you may contact the Office of the Information and Privacy Commissioner of Alberta or the Office of the Privacy Commissioner of Canada.

Changes to this policy

I may update this policy from time to time. The latest version will always be posted on this page, with the date it was last updated.